Shipping Policy

At Atukal.com, we strive to provide a seamless and delightful shopping experience for our customers. Our shipping policy is designed to ensure transparency, efficiency, and customer satisfaction.

Processing Time: Upon successful placement of an order, our team works diligently to process and dispatch it within 1-2 business days. Please note that orders placed on weekends or during public holidays may experience a slightly extended processing time.

Shipping Methods and Timeframes: We offer a range of shipping options to cater to your needs. Standard shipping typically takes 3-5 business days for domestic orders, while expedited shipping ensures delivery within 1-2 business days. For international orders, shipping times may vary and will be displayed at checkout. Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances such as customs clearance or logistical issues.

Shipping Costs: Shipping costs are calculated based on the selected shipping method, delivery destination, and the weight of the items in your order. You can view the shipping costs at the checkout before completing your purchase. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

Tracking Information: Once your order has been dispatched, you will receive an email confirmation along with a tracking number. This allows you to monitor the progress of your shipment in real-time. Please ensure that the email address provided during checkout is accurate to receive timely updates.

Address Accuracy: Please ensure that all shipping information is correct at the time of purchase. Atukal.com will not be responsible for orders delivered to incorrect addresses provided by the customer. In the event of an error, please contact our customer support team immediately to correct the address before the order is shipped.

Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.

Atukal.com values customer satisfaction, and we are committed to delivering your purchases in a timely manner while keeping you informed throughout the process. If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to contact our customer support team at care@atukal.com

Thank you for choosing Atukal.com for your shopping needs!